NLP (Natural Language Processing)
Category: science
The AI branch focused on enabling computers to understand, interpret, and manipulate human language.
NLP converts human text (emails, PDFs, logs) into numerical formats that computers can process. It is the core technology behind sentiment analysis, chatbot automation, and the automated summarization of long, dense legal insurance contracts.
Common Examples
- Our NLP engine automates the First Notice of Loss by extracting relevant details from customer emails and chat transcripts.
- Natural language processing allows our system to provide instant, contextual answers to common policyholder coverage questions.