Tiered Membership
Category: business
Offering different levels of membership (e.g., Basic vs. Plus) for different patient needs.
Tiering is the "choice mechanic." Some patients want the basics, while some want more frequent specialty coordination or more direct-access options. It allows the DPC to reach more people while keeping the high-end service sustainable.
Common Examples
- We introduced tiered membership to ensure our DPC services remained accessible to families while offering premium options for our high-utilization members.
- Tiered membership helps us balance the cost of care for our overall patient panel while maintaining our practice’s financial health.